Lead Florida Obamacare Navigator Anne Packham has retracted earlier claims that Floridians must provide their credit score to apply for health insurance, WKMG reports:
A day after telling Local 6 that anyone signing up for the Affordable Care Act had to provide their credit score, the lead navigator in Florida said she was wrong.
Anne Packham, one of many people licensed by the state to help people navigate the government’s website, said on Tuesday that the credit check was put in place so providers can make an educated decision about who to insure.
After receiving numerous emails about the story, Local 6 contacted Packham on Wednesday, and she said her statement was incorrect, adding that users do not need their credit scores to apply for the Affordable Care Act.
Local 6 is investigating how the person in charge of providing information about the Affordable Care Act could make such an error.
The embarrassing flap raises further serious questions about the capability of Obamacare navigators to provide accurate and trustworthy information about healthcare reform.
The “navigators” have access to sensitive personal data such as social security numbers and income.
On Tuesday, Packham incorrectly told WKMG that applicants must provide their credit score to apply for Obamacare:
Many people signing up for health care in Florida through the Affordable Care Act have been shocked when they have to give proof of their credit score before they finish the process.
Anne Packham, one of many people licensed by the state to help people navigate the government’s website, said on Tuesday that the credit check occurs so providers can make an educated decision about who to insure.
Participants with low credit scores could end up paying higher premiums, according to Packham, who said that ultimately the insurance company makes the call.
It is unclear if any individuals have unnecessarily provided their credit score to Ms. Packham or other navigators in Florida.
Insurance agents nationwide have expressed consternation about the qualifications of the newly hired part-time Obamacare workers: